DrData Privacy Policy

DrData, operated by DDirect Communicare Private Limited, values your privacy. This document explains how we collect, use, and protect your data while offering our services, including the website www.drdata.in and the DrData mobile application.

Why this Privacy Policy?

• Complies with Section 43A of the IT Act, 2000.
• Adheres to SPI Rules, 2011, and Intermediaries Guidelines.
• Explains the collection, usage, processing, and sharing of Personal and Sensitive Information.

Information We Collect

Depending on the services used, we may collect the following:

• End-Users: Name, contact number, email, appointment details.
• Health Care Providers: Name, professional details, contact number, email.

Consent

By using DrData’s services, you agree to this Privacy Policy. If you represent another individual or entity, you confirm you are authorized to accept these terms on their behalf.

Data Policy

DrData ensures the security and confidentiality of all user data. We do not sell or share your information without consent, except for service delivery or legal compliance purposes.

Purpose of Data Collection

Data collected is used to:

• Create personalized health profiles.
• Facilitate appointments and feedback collection.
• Generate health care provider pages (optional).

Data Retention

Data is retained as long as required to provide services or meet legal obligations.

Refund Policy

DrData offers a refund policy for its services under specific conditions:

Eligibility for Refund

• Webpage creation donations (INR 999): Refundable if services are not initiated within 7 days of payment.
• Service cancellation requests must be raised within 48 hours of payment.

Non-Refundable Services

Services once initiated, such as profile listing or advertisements, are non-refundable.

Other Policies

Grievance Redressal

If you have concerns regarding our policies, contact:

Dr. Pankaj Dubey
DrData C/o Supansha Development Foundation
1350, Sethinagar, Gupteshwar Road, Jabalpur, MP, INDIA, 482008
Phone: +91 9171861819 | Email: info@drdata.in

Feedback Policy

We encourage feedback from End-Users and Health Care Providers to improve our services.